Account Management Process
Unlike many staffing vendors, our standard Account Management team features a primary account manager and 3 supporting roles to make sure you’ve got what you need to be successful. The team is tailored to your specific needs around recruiting, delivery, staff communication, and coordination.
Account Manager
- Cultivates customer relationship
- Serves as client primary point of contact
- Addresses any concerns from client or Loblolly employees
- Advocates great customer service
- Non-billable, on site as needed
Team Lead
- Onsite point of contact for Loblolly staff
- Coordinates and assists with day to day staff questions
- Onsite team coordination and support
Recruiter
- Oversees recruiting process
- Selects and matches qualified candidates
- Manages recruiting partner relationships
Delivery Support & Project Oversight
- Coordinates and delivers staffing services
- Handles invoicing and payments
- Delivers SLA and vendor reports
- Non-billable, on site as needed