Account Management Process

Unlike many staffing vendors, our standard Account Management team features a primary account manager and 3 supporting roles to make sure you’ve got what you need to be successful. The team is tailored to your specific needs around recruiting, delivery, staff communication, and coordination.

Account Manager
  • Cultivates customer relationship
  • Serves as client primary point of contact
  • Addresses any concerns from client or Loblolly employees
  • Advocates great customer service
  • Non-billable, on site as needed
Team Lead
  • Onsite point of contact for Loblolly staff
  • Coordinates and assists with day to day staff questions
  • Onsite team coordination and support
  • Oversees recruiting process
  • Selects and matches qualified candidates
  • Manages recruiting partner relationships
Delivery Support & Project Oversight
  • Coordinates and delivers staffing services
  • Handles invoicing and payments
  • Delivers SLA and vendor reports
  • Non-billable, on site as needed